Claim for Installers and Resellers of Lighting Products

If you are an installer or a reseller of lighting products, you can make a claim here. Please fill in the details that you can below, and we will assist you!

Contact information

Company*

Customer Number

Contact Person*

Phone Number*

Mail*

Claim Details

Order number or invoice number*

DEFA's article number of the product for the claim*

Specify installation date

When did the product stop working?

How many products are to be claimed?*

Description of the issue/fault description*

Request for Compensation

Desired Compensation

Request for a new product
Request for a credit

Please provide the address where you want us to send the replacement product

Company Street Address Post number Postal Code Country

Attach images or documents

Attachments

Drop files here or

Accepted file types: jpg, jpeg, png, pdf, xls, xlsx, doc, docx, txt, rtf, odt, ods, Max. file size: 50 MB.

Claim form